Offshore Salesforce Development Services

The best offshore Salesforce team from Fulminous Software can work with US clients or clients from any region of the world according to their time zones. For US Eastern Time (ET), our offshore Salesforce Commerce Cloud implementation partner's approximate shared working time is 9:00 AM–12:00 PM ET, giving around 3 hours of daily overlap. For US Pacific Time (PT), the approximate shared working time is 8:00 AM–10:00 AM PT, giving around 2 hours of daily overlap.

A daily standup of our offshore salesforce development team can be held around 9:00 AM ET / 6:00 AM PT, which covers checking progress, discussing priorities, and solving any blockers.

For daily handover, the offshore Salesforce development team shares completed work, pending tasks, blockers, and next steps before the end of its working day. This gives the US team a clear update when its workday begins.

For urgent issues outside the shared working hours, the team can follow an agreed out-of-hours escalation process, with urgent issues sent to the assigned project contact for review and action.

Fulminous Software guarantees clients receive source-code authorization with ownership and control of the codebase. We also use a signed NDA to protect confidential information and an easy exit option supports the transition when the engagement ends. For Salesforce projects, the specific terms for IP transfer, repository ownership, production access, test data, and access removal should be defined in the project agreement.

It is important to agree on who is going to own the repository before you start developing. The client and team should clearly determine who owns the source code, deployment files and project documents.

Access to the production system should be restricted to approved members of the team. Remove access when a developer leaves the project.

The client should confirm whether real client data or sample data will be used for sandbox and test systems. The team should also agree on rules for security and access control for these environments.

Offshore Salesforce development is a good fit for many projects, but it may not be a good fit for every business or Salesforce project. In some situations, it might be more practical and easier to have an alternative delivery model.

If the project requires very high real time communication then an on-shore/near-shore team may be more appropriate. This is especially critical when teams need to be together often, make quick decisions, or work together during similar business hours.

Some projects may have sensitive business or customer information and may be subject to some local rules or company policies. A local team may be a better option in such cases if the work cannot be done from another country.

Offshore delivery may also be less appropriate if the project requires regular face-to-face engagement with employees, customers or other teams. "It's easier to do these meetings with a local team. You have to deal with the time zones too. If your project requires a high overlap of daily hours with US business hours and your offshore team is unable to provide it, nearshore or onshore development may be a better fit.

Finally, consider the size and budget of the offshore Salesforce delivery. For very small projects, the cost of managing an offshore team can outweigh the benefit you bring to the table. Which model is right for you depends on your project needs, working hours, security rules, communication needs and budget.