Ecommerce Website Maintenance for a US Fashion Retailer
A fast-growing online fashion retailer in the USA was struggling with a slow, buggy store. Pages took too long to load, checkout kept failing, and old plugins were creating security gaps. Their in-house team spent more time fixing issues than improving the store. They compared a few ecommerce website maintenance companies and chose Fulminous Software after going through our client stories and case studies in ecommerce app maintenance services.
They hired a team of 3 ecommerce maintenance and support experts. The one demand was simple: fix everything without taking the store offline, especially during sale season. We audited the platform, cleared out years of technical debt, updated the plugins, and set up round-the-clock monitoring under a monthly ecommerce website maintenance package. The cost was clearly planned and fit the client’s budget.
Within the first 2 months, the store was running faster and cart abandonment dropped. The owner told us they had finally stopped worrying about the website.
Results:
- Faster page speed
- Fewer checkout errors
- 99.9% uptime