Manual Software Testing Services for a USA Fintech Web Application
A fast-growing fintech company from the USA was releasing new features every two weeks, but bugs kept reaching their customers. Payment screens froze, forms rejected valid data, and the support team was flooded with tickets. The in-house developers were testing their own code, and things were slipping through. After comparing several firms, the company chose Fulminous Software, an independent software testing company, because our case studies showed real results for web application teams.
They hired 4 QA experts from our manual software testing services team. Their one demand was that testing must fit into their sprints without delaying a single release. We studied their product, wrote test cases from the user’s point of view, and began manual QA testing within the first week. Our testers ran functional testing on every payment flow, login journey, and account setting. They also carried out exploratory testing, where testers use the product the way real customers do, which uncovered issues no script had planned for.
Before each release, our team ran regression testing so new features never broke the old ones. Every bug was reported with clear steps, screenshots and priority levels, so the developers could fix it fast. Within two months, the number of bugs reaching live users dropped sharply, and the support team finally had a quiet inbox. The client now treats us as their long-term outsourced manual testing partner.
Results:
- 85% fewer production bugs
- Faster and more confident releases
- Fewer customer support complaints
